Use the following browsers only:

• Windows: Chrome 30+, Edge 12+, Firefox 27+, or IE 11+
• Mac: Chrome 30+ or Firefox 27+
• Linux: Chrome 30+, Firefox 27+

DO NOT USE Internet Explorer. This is not supported.

All registered delegates who have paid their registration fees will receive an email the week of September 20, 2021 with login details.

If you do not see this email in your inbox, please check your spam. If the email is not in your spam folder, contact [email protected].

No. If you do not pay your registration fees by September 24, 2021, you will not receive the login email that week. You will receive your login email once you pay your registration fees. If you do not pay your registration fees before the conference, you will not be granted access to the virtual conference platform.

To ensure that you do not have any difficulties logging into the platform on the live event days, we recommend you login to the platform when you receive your login details in mid September 2021. When you login, you will be asked to build your attendee profile. You will also be able to take a look around the platform to get yourself acclimated to the functionality.

Exhibitor hours take place during all conference breaks. View the CASE conference schedule for more details.

Your exhibitor profile must be set up before September 28, 2021 which is the first day of the conference.

An exhibitors training session will take place prior to the conference (date to be announced). The session will show you how you how to set up your exhibitor profile and navigate the platform. If you are unable to attend the session, the recording will be sent to you afterwards.

As an exhibitor, you will receive a detailed exhibitor profile page within the CASE Conference 2021 platform that you can customize with a rich description of your company, and the profiles of the delegates from your organization.

You will also be able to include a video or multiple videos on this exhibitor page. If you wish to have a video embedded on your exhibitor page, the video would need to be on YouTube or Vimeo and cannot be larger than 10 GB.

You will have options to include the following on your exhibitor page: company name, header with logo (see specs below), description, partner type, social media information (Twitter, Facebook, LinkedIn, Instagram), videos, website information, ability to link or upload files (brochures).

Yes. You will have a list of all attendees who visited your exhibitor page. In this case, you will be able to view the name and organization, and not contact information. You will be able to contact them through the platform if you choose.

You will also have a list of “Leads,” which are attendees who requested information from you. In this case, you will have their name as well as contact information.

Yes. We will award attendees with points for watching exhibitor videos, downloading exhibitor files and requesting information from exhibitors. The top attendees on the leaderboard will win prizes.

If you wish to donate a prize to the winners, please contact [email protected].

If you wish to have a giveaway at your booth, you are welcome to organize that as well.

You will be able to engage with visitors to your exhibitor's booth through chat or through live 1:1 and group video meetings. You will also be able to take requests for additional information and follow up with attendees who are interested in your organization, product or service.

The virtual conference platform will offer bilingual text wherever possible through the use of closed captioning. Unfortunately, some system buttons, dates, etc. are not able to be displayed in both languages. Those sessions offered by French presenters will include English captioning.

Yes, all sessions will be recorded and will be available to registered attendees through the virtual conference platform for a period of 1 week after the closing of the conference. Please save your login email, and bookmark your unique link so you will have easy access to the recordings following the conference.

The 2021 CASE virtual conference will be hosted on the Attendify app. Sessions will be streamed using ZOOM.